Our primary purpose in collecting Personal Information (as defined below) is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service, if we decide to do so, to make your experience safer and easier. We only collect Personal Information about you that we consider necessary for achieving this purpose. “Personal Information” means information that specifically identifies an individual (such as a name, address, telephone number, mobile number or e-mail address) or other information about that individual that is directly linked to Personal Information. Personal Information does not include “aggregate” information, which is data we collect about the use of our Website and our Content.
We automatically track certain information based upon your use of the Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect, and serve you and our community.
Like many websites, we automatically gather certain information about our Website traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users’ movements around the Website and to gather demographic information about our user base.
We do not link this automatically collected data to Personal Information.
We use a third-party tracking service that uses log files and cookies (see below) to track non- Personal Information about visitors to the Website in the aggregate. This service captures usage and volume statistics to provide us information about users’ movement around the Website as well as to allow us to improve the Website Content and services.
We use both session ID and persistent cookies. A session ID cookie expires when you close your browser. We use session ID cookies to make it easier for you to navigate our Website. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We set a persistent cookie to store your password on your computer so you do not have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our Website.
If you reject cookies, you may still use our Website, but your ability to use some areas of our Website, such as contests or surveys, may be limited.
If you visit or use our Website on a mobile device or use our mobile application, we may collect information from your device, including device ID, your mobile carrier, and your physical (GPS) location. We may store and use that information for security purposes (for example, for user verification). We may share your location information with third parties. Depending on your device, you may turn off location services by going to your device settings.
Use of the Website on a mobile device may allow your mobile carrier or other access provider to view data that appears on the device as a result.
If you subscribe to paid Content or purchase a product or service from us, we request certain Personal Information from you on our order form. You must provide contact information (such as name, email, and mailing address) and financial information (such as a credit card number and expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We may collect information about your commercial behavior. We may also collect other users’ comments about you in our feedback area.
If you establish a credit account with us to pay the fees we charge, we may collect some additional information, such as tracking information from checks or money orders.
If you apply for or purchase a product or service requiring financial information on our Website, we require that you provide certain Personal Information, including your name, address, phone number, credit card number and Social Security number. This information is necessary to process your application and to contact you.
We may provide you the opportunity to participate in surveys, contests or promotions on our Website. If you participate, we will request certain Personal Information from you. The requested information typically includes contact information (such as name and shipping address) and demographic information.
We use this information to notify contest winners and award prizes, to monitor website traffic, or to personalize the Website (in the case of anonymous information collected in surveys). We may also use this information to send participants an email newsletter.
If you choose to use our referral service (if available) to tell a friend about our Website, we will ask you for your friend’s name and email address. We will automatically send your friend an email inviting him or her to visit the Website. Project Adventure may store this information for the purpose of sending this email and tracking the success of our referral program and other marketing efforts.
Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
If you choose to post messages in our forums or other public message areas, to use our online chat features, or to leave feedback for other users, we may collect the information you post. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you wish to subscribe to our newsletter(s), we may use your name and email address to send a newsletter to you. Separately, we may also occasionally send emails to you with information on products, services, special deals, and promotions. You can sign up for both the newsletter and these emails from us on our registration page or other parts of the Website.
Out of respect for your privacy, we present the option not to receive these types of communications and to unsubscribe. Please see the “Choice and Opt-out” section.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the Personal Information you provide us, we will send you a welcoming email. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. You may contact customer service at email@example.com.
We may store information that we collect through cookies, log files, and/or third party sources to create a “profile” of your preferences. We may tie your Personal Information, or your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the Website for you.
We may share your profile in aggregate form, or together with your Personal Information, with other third parties.
We purchase marketing data from third parties and add it to our existing user database, to better target our advertising and to provide pertinent offers in which we think users would be interested. To enrich our profiles of individual customers, we may tie this information to the Personal Information they have provided to us.
We may share aggregated demographic information about our user base with our affiliates and advertisers. This information may identify individual users.
Your contributions or notes to a forum or other service on the Website (“Contribution”) may also be aggregated but will not be made publicly available. Your Contributions may be aggregated according to their registration and login status.
We use an outside shipping company to fulfill orders, and payment processing companies to process your donations or your payment for goods and services. Your interaction with any third party payments service, such as PayPal, is subject to the terms and conditions provided by such third party.
We use other third parties, such as Playmeo, to provide Content in the subscription portion of the Website. When you register for subscription Content, we will share Personal Information with Playmeo as necessary for you to use our service or to allow you to set up an account on Playmeo’s website.
Except for Playmeo, these third parties are strictly prohibited from using your Personal Information for any other purpose.
The ads appearing on this Website are delivered to users by our advertising affiliates. We share Website usage information about users with our advertising affiliates for the purpose of targeting our Internet banner advertisements on this Website.
For more information about our third-party advertisers, or to learn more about the choices available to you regarding this anonymous information, please contact firstname.lastname@example.org.
We may also share your personal information with our affiliates as well as other third parties that provide services similar to ours. Your information is shared with these third parties, which may be non-profit or for-profit entities, for the purpose of allowing them to contact you regarding similar products or services.
If you prefer that your information not be shared with these third parties, please contact email@example.com.
We reserve the right to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Website; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.
You have the opportunity to ‘opt-out’ – to choose not to have your information shared – in connection with your information appearing on Project Adventure’s geographic site map (Adventures Near You). You may also choose to be on the ‘do not mail’ or ‘do not email’ list.
We likewise provide you the opportunity to ‘opt-out’ of having your Personal Information used for certain purposes when we ask for this information. For example, if you purchase a product or service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
We may also provide non-personally identified information, or aggregated information that does not identify you, to other parties for marketing, advertising, or other uses.
If you no longer wish to receive our newsletter and promotional communications, if any, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at firstname.lastname@example.org. We offer an opportunity to opt-out of certain communications on the Website at www.pa-connect.org, or you may contact us at email@example.com.
The Website contains links to other websites that are not owned or controlled by Project Adventure. Please be aware that we are not responsible for the privacy policies of such other websites.
We encourage you to be aware when you leave the Website and to read the privacy policies of each and every website that collects Personal Information.
If your Personal Information changes, or if you no longer desire our service, you may update or deactivate it by making the change on our member information page or by emailing our Customer Support at firstname.lastname@example.org or at (978) 524-4500
Please keep in mind that whenever you voluntarily make your Personal Information or other private information available for viewing by third parties online – for example on blogs, discussion forums, or other community posting or social networking websites – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.
The security of your Personal Information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our Website, you can email us at email@example.com.
Our Website is not directed to individuals under 13 years of age unless that individual is under the supervision of a parent or legal guardian. If you become aware that your child has provided us with Personal Information without your consent, please contact us at firstname.lastname@example.org. We do not knowingly collect Personal Information through the Website from children under 13. If we become aware that a child under 13 has provided us with Personal Information, we take steps to remove that information and terminate the applicable account.
Effective Date: June 25, 2013.